Employee of the Month: Suvada Gulan

Main Office, Assisted Housing

Ms. Suvada Gulan has been with the Tampa Housing Authority for over 2 years and has shown tremendous growth each year. Ms. Gulan is very prompt at the start of each day and has a great attendance record. She is reliable, always has a positive attitude, and is extremely dedicated to her work. She has worked very hard in the last year to improve her case management skills and QC score. She continues to grow and improve each day as a Housing Specialist, and her supervisor is extremely proud of her progress. Suvada has demonstrated a high degree of initiative to improve her case management skills by asking questions and working closely with her supervisor. She has greatly improved and is on the right path to reach the department goal for Housing Specialist to consistently maintain an 80% quality control rate. Her average QC rate has improved by 23% from last year. She currently has a 77% QC rate for 2021, and most confidently, she will be over 80% by the end of the year. Ms. Gulan has been working diligently to improve in her current position overall, and this is attributable to her strong work ethic, Ms. Gulan is deserving of employee of the Month.